Privacy Policy
LIVSIMPLE ("we," "our," or "us") operates as an Original Design Manufacturer (ODM) and Original Contract Manufacturer (OCM) in the home decor and furniture industry. This Privacy Policy details our practices regarding the collection, processing, and protection of information submitted by architects, interior designers, commercial procurement partners, dealers, and trade inquiries through our website (livsimple.com).
1. Information We Collect
We collect information strictly for legitimate commercial and business-to-business (B2B) communications:
- Trade Inquiries: Full name, professional title, business/trade entity name, business email address, corporate telephone or WhatsApp contact number, geographic region, and buyer qualification category.
- Procurement Requirements: Estimated minimum order quantities (MOQ), product collections of interest, custom design (ODM) requests, and project briefs.
- Technical Metadata: Standard, non-identifying server log data (such as IP address, browser type, and timestamp) collected automatically via our infrastructure provider for network defense.
2. How We Use Your Information
Information gathered through this website is utilized exclusively to:
- Evaluate and process trade account eligibility and wholesale catalog distribution.
- Prepare formal manufacturing quotations, material specifications, and production timelines.
- Communicate directly regarding ongoing trade partnerships and orders.
- Maintain website security, verify authentic inquiries, and mitigate automated bot spam.
3. Third-Party Service Providers
We do not sell, rent, monetize, or lease your business or personal information to third parties. We share data solely with trusted infrastructure processors necessary to facilitate our website operations:
- Form Processing: We utilize Formspree Inc. to receive and parse incoming trade inquiries via encrypted SSL/TLS channels.
- Edge Delivery & Security: Our website is hosted on Cloudflare Pages, providing global CDN caching, DDoS mitigation, and firewall protection.
4. Data Retention & Security
We enforce appropriate administrative and technical safeguards to secure your corporate contact information. Transmission of data between your browser and our forms is encrypted using Transport Layer Security (TLS 1.3). We retain commercial inquiry records for the duration of the prospective or ongoing manufacturing partnership, or until a formal deletion request is received.
5. Your Rights (GDPR, CCPA & International Standards)
Depending on your jurisdiction, corporate representatives and individuals possess specific privacy rights:
- Access & Portability: Request confirmation of whether we process your data and obtain an exported copy.
- Rectification: Request correction of inaccurate company details or contact personnel.
- Erasure: Request permanent removal of your contact information from our active communication databases.
6. Contact Us
For privacy inquiries, data deletion requests, or questions regarding this policy, please contact our compliance team:
LIVSIMPLE Trade Relations
Email: trade@livsimple.com
WhatsApp: +1 (902) 549-3084